Integration Announcement: bswift
Uniblox is excited to announce its robust integration with bswift - providing both SSO and return decision capabilities to all of our customers.
Criticality of Vendor Integrations
Consumer Experience
Having a disjointed experience by segregating an employee's core enrollment flow from an EOI application lead to many employees "falling through the cracks" and ultimately not completing their voluntary election. Ecommerce 101 says to meet consumers where they're at at the time they want to purchase a product. Why does insurance need to be any different? By building robust technology integrations with BenAdmin systems, we can create experiences that are highly impactful to boost employee participation. Most notably, having the ability to complete an EOI application directly from their BenAdmin system, as well as having many questions pre-filled.
Automation and Speed
Automating core workflows greatly improves the speed and accuracy of insurance elections which improves operational efficiency as well as overall participation rates. Having any such time delay or discrepancy between expressing interest in purchasing an insurance product and receiving the proper application to do so has been a constant frustration across the industry. With advanced integrations powering automated workflows, the time delay and mistakes are greatly reduced leading to more efficient and profitable business operations in the long run. Integrations also reduce the amount of "manually syncing" that is required between the policy admin system and the BenAdmin system.
bswift SSO Integration
Uniblox is excited to announce its robust SSO integration with bswift. Employees and spouses can directly access a unique, pre-filled EOI experience by clicking a secure SSO SAML link within their bswift dashboard. In a matter of seconds, EOI information is securely passed from bswift to Uniblox's application experience so users don't have to repeat any of their existing information. After filling out any remaining questions, its even possible to receive an immediate decision on their EOI using Uniblox's built-in auto-adjudication technology. Uniblox and bswift are constantly evolving and updating this integration to work with all use-cases, which means our clients can enjoy an always-on experience without having to have a dedicated IT team to handle any complex technological integration issues that could arise.
bswift Return Decision Integration
Uniblox is also excited to announce its robust return decision integration with bswift. This means that an insurance carrier's policy admin system and bswift can auto-sync with each other on a daily basis. This auto-syncing capability dramatically reduces manual errors associated with systems being out of sync with one another over time, leading to confusion and frustration across the ecosystem. Like with SSO, Uniblox is dedicated to continuously evolve and update this return decision integration so it always "just works!"
Uniblox's Magic - A Proprietary Omni-Channel Toolkit
But Uniblox does not stop there. A true Ecommerce experience is all about a robust omni-channel strategy to drive maximum participation. Uniblox is dedicated to providing our clients the option to use our proprietary omni-channel strategies to boost participation and operational efficiency. What does this look like? In addition to an out-of-the-box two-way integration with bswift and other vendors, our clients can also "turn-on" some of our proprietary levers that continue to engage employees and spouses to complete their insurance applications. These omni-channel levers include, but are not limited to, out-of-the box SSO integrations with leading BenAdmin systems, intelligently-driven follow-up emails, text messaging capabilities, and more!